User Data Deletion Instructions
If you connected a Facebook account to the BORN Solutions advertising management application (the “App”), you can have the data we hold about that account deleted in either of the following ways.
Option 1 — Remove the App in Facebook
- Open Facebook and go to Settings & privacy → Settings.
- Open Business integrations (if the App is not listed there, check Apps and websites).
- Find the App in the list and choose Remove.
This immediately revokes the access token, so the App can no longer read or manage anything on behalf of your account. To also erase the records already stored on our side, send us a deletion request as described in Option 2.
Option 2 — Send us a deletion request
- Write to gochucknorris322@gmail.com with the subject “Data deletion request”.
- Include the name of your Facebook account or your Facebook user ID so we can find the connection.
We will delete the stored access token, your Facebook user ID and name, the list of granted permissions and the saved results of checks for your connection within 30 days of receiving the request, and confirm by reply to the same email address.
What is deleted
- the encrypted access token issued by Meta for your account;
- your Facebook user ID and profile name;
- the list of permissions you granted and token expiry information;
- saved information about ad accounts and Business portfolios retrieved through your connection.
More details on what we collect and why are in the Privacy Policy.